Everything I Needed to Know About Crisis Management . . .
The Food Law Liability Blog posts about a seminar presentation on crisis management, titled "Effective Crisis Leadership: 5 Basic Rules You Learned as a Kid." The rules were: (1) Clean Up Your Mess, (2) Share, (3) Tell the Truth, (4) Apologize, and (5) Keep Your Hands to Yourself.
Check out the post. It's a great reminder of how to apply to our problems the same principles that we teach every day.